How We Can Solve the Issue Together
Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. When it comes to repairs, however, some things stay the same. The following tips should help you along the way:
Try To Diagnose the Issue on Your Own
When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.
- Read the owner's manual to learn about the vehicle's systems and components.
- Follow the recommended service schedules.
- Keep a log of all repairs and service.
Be on the Lookout for the Following
- Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
- Changes in acceleration, engine performance, gas mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in handling, braking, steering, vibrations.
- Note when the problem occurs.
- Is it constant or periodic?
- When the vehicle is cold or after the engine has warmed up?
- At all speeds? Only under acceleration? During braking? When shifting?
- When did the problem first start?
Communicate Your Findings When You Come In
- Be prepared to describe the symptoms.
- Carry a written list of the symptoms that you can give us.
- Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.
Be Thorough
- Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
- Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
- Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
- Leave a telephone number where you can be called.
Car Warranty Scams FAQs
Be sure to review the below information in order to avoid a potential scam.
Is there a car warranty scam?
Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line.
Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.
What do I do if I fell for a car warranty scam?
There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.
How do you check if your car warranty or vehicle insurance has really expired?
If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.
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What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
I discovered Dale’s business, Mainstreet Garage, after moving to Port Huron in 2014. Before switching my major to Information Technology, I enrolled in the GM Automotive Service Educational Program at Delta College in Saginaw, originally intending to become a GM-certified mechanic. That training gave me a solid foundation—I’m fully capable of repairing my own vehicles and handle most of my maintenance myself. That said, there are times when I lack the lift, specialty tools, or the time to complete the repairs myself. Dale’s business stands out for one simple reason: they know what they’re doing, and they’re honest. On more than one occasion, I’ve brought in one of my vehicles with parts already in hand—either due to time constraints or the need for specialty tools—and they’ve still taken on the job. That’s rare. Most shops rely on parts sales as a key revenue stream and won’t touch a job unless they’re supplying everything themselves. Most recently, I had to undergo back surgery after starting the disassembly of my 2017 Equinox Premier AWD with the 3.6L LFX V6 and I was unable to replace every component behind the timing cover, along with the water pump, which has to come off anyway to access the cover. Dale’s team didn’t hesitate to step in and finish the job. I know, without question, that I can bring any of my vehicles to them and trust they’ll get it done—whether they’re providing the parts or not. That kind of flexibility and integrity is hard to find. If you’re looking for a shop that treats you right and knows their craft, look no further. Dale and his exceptionally competent team will take care of you. I can’t speak highly enough of these gentlemen, and I’m genuinely grateful to have a business I can trust.
Called for a quote and the guy was to the point. I’m so glad I came across this place. I haven’t even went here yet and seeing the reviews and the pricing. This is my new go to.